PONDOLOGY 101
SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Pondology 101's Shipping Policy! Here, we strive to provide you with clear and transparent information about our shipping methods, packaging, and associated costs. We believe in building trust through straightforward communication to ensure your confidence and loyalty.
Need to make changes? No problem! Our Shipping Policy is designed to be customer-friendly and hassle-free. We are committed to ensuring your satisfaction every step of the way.
Due to the customization of each order, it can take a few days to arrange and organize each individual kit and the contents within each kit. Each fishing kit has hand-picked lures tailored to each particular order depending on water clarity and vegetation densities. Expect items to be shipped within 2 to 3 weeks.
RETURN & EXCHANGE POLICY
At Pondology 101, we understand that circumstances may change, and we want you to shop with confidence. Our Return & Exchange Policy is designed to provide clarity and ease any concerns you may have about your purchase. We aim to build trust and reassure you that your satisfaction is our priority.
Unhappy with your purchase? No worries! We've got you covered. Our Return & Exchange Policy is crafted to ensure a seamless and satisfying experience for you.
If you need to make a return, mail the parcel to the return address on the original parcel. Once we have received the shipment and checked it over, you will be refunded. Return shipping costs are at the expense of the user.